Staffing Services
Whether you have a short- or long-term contract, contract to hire or permanent position, we can help you find the most qualified candidates for your employment opportunities.
Our goal is to reduce your effort, because that is the reason you hired us! We believe that the following two important steps significantly reduce your overall effort in the process:
Either way, we will help you quickly find the most qualified candidates for all your recruiting needs, resulting in lower costs and improved employee productivity.
Recruitment Process Outsourcing
Managing your recruitment process from end-to-end, from sourcing-to-screening-to-interviewing.
For Our Candidates - We help you find the most suitable job opportunity considering your short-term and long-term career objectives. We recognize that a new job is another step towards your long-term career objectives. We want to work with you to find the right opportunity by:
Customer’s ever-evolving expectations, continued emergence of new technologies, and competitive landscape require that Contact Centers transform themselves to continue delivering a superior experience to their customers in a cost-effective manner. But what should be done? How much to do? In what order? How much will it cost? Is there a business case to do this? And the list goes on…
Whether you are already on a transformation journey and need help with select initiatives or you just don’t know where and how to start or should you even do anything at all, we can help.
Although not exhaustive, here is a list of how we can help:
Conduct a strategic assessment of your current capabilities against the future state strategy, and help develop a transformation roadmap to execute against.
Analyze current structure and develop a recommended new operating model that organizes services offered in a more efficient way to serve the customers, and help execute them.
Develop the new organization structure with the recommended spans of control, the right roles and levels for the Contact Center, and help execute them.
Review the current structure, curriculum and delivery mechanisms for training and develop improve recommendations and help execute them.
Analyze agents’ handling process to identify and define areas of improvement for better experience a d increased efficiency, and help execute them.
Review current technology capabilities against the future state strategy and what is available in the marketplace, and develop recommendations on what to keep as-is, what to optimize and what to invest in net new.
Ardor Global
Ardor Global specializes in connecting companies across the United States with top talent. Our services are designed to meet the diverse needs of various industries.
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